User Data Deletion Policy

Effective Date: 18 February 2026

Onestepssolution respects user privacy and provides users with the ability to request deletion of their personal data collected through our services, including WhatsApp communication.

1. What Data We Store

When users contact us via WhatsApp or website forms, we may store:

• Name (if provided)
• Phone number
• Message content
• Service request details
• Conversation history

This data is used only for customer communication and service support.

2. How to Request Data Deletion

Users can request deletion of their personal data at any time by contacting us:

• Email: onestepssolution7124@gmail.com
• Subject: Data Deletion Request

Please include your WhatsApp number or contact details in the request.

3. Data Deletion Process

After receiving a valid request:

• User data will be deleted from our systems
• WhatsApp conversation records will be removed
• Stored contact information will be erased

Deletion is completed within 7 working days.

4. Contact Information

If you have questions about this policy or your data:

• Email: onestepssolution7124@gmail.com
• Website: https://onestepssolution.com

This policy applies to all services provided by Onestepssolution through WhatsApp and website communication channels.